Frequently Asked Questions

  • What are ATEBALL Snapbacks?

    ATEBALL A-Frame snapbacks are stylish and high-quality caps with an adjustable snap closure. They feature unique designs and premium materials, making them a must-have accessory for any casual or sporty look.

    What makes ATEBALL so unique?

    Our A-Frame snapbacks stand out due to their exceptional craftsmanship, attention to detail, and original designs. We take pride in creating headwear that combines style, comfort, and durability.

    Are ATEBALL Snapbacks one-size-fits-all all?

    Yes, our snapbacks feature an adjustable snap closure that allows them to fit most head sizes comfortably. Whether you have a smaller or larger head, our snapbacks provide a secure and customizable fit.

  • When will my order ship?

    Orders will typically ship 1-3 business days after the order is placed.

    Tracking my order

    When your order is shipped, you will receive an email with your tracking number.

    Shipping Methods

    ATEBALL offers Ground Advantage shipping from USPS.

    How much is shipping for my order?

    Our shipping cost is $7.00.

  • What is your return policy?

    We have a flexible return policy that allows you to return most items within 30 days of receiving your order. The items must be in their original condition, unworn, and with all tags attached.

    How do I start a return?

    To initiate a return, please log in to your account on our website and navigate to the "Returns" section. Follow the instructions provided to complete the return request. If you checked out as a guest, please contact our customer support team to initiate the return process.

    Is there a return shipping fee?

    Return shipping fees may apply, and they will be deducted from your refund amount. The exact fee depends on your location and the reason for the return. Please refer to our return policy for more details.

    When will I receive my refund?

    Once we receive and inspect the returned item, we will process your refund. Refunds are typically issued within 5-7 business days and will be credited to your original payment method.

    If you have any further questions or concerns about our return process, please don't hesitate to reach out to our customer support team. We're here to assist you every step of the way.

  • How do I place an order?

    Placing an order is easy. Simply browse our website, select the items you want, add them to your cart, and proceed to checkout. Follow the prompts to enter your information and complete your purchase.

    What payment methods does ATEBall accept?

    We accept major credit and debit cards, as well as payment platforms like Apple Pay, AfterPay, and ClearPay. Your payment information is secure and encrypted for your protection.

    How do I track my order?

    Once your order is shipped, you'll receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment on our website or the shipping carrier's site.

    How can I cancel my order?

    We process orders quickly to ensure timely delivery. If you wish to cancel an order, please contact our customer support team as soon as possible. We'll do our best to accommodate your request if the order hasn't been shipped yet.